Stonehouse Watches - Discount TAG Heuer, Gucci, Ebel, Baume & Mercier, Raymond Weil, Maurice Lacroix & more...
A B O U T U S
Stonehouse Watches is a UK based retailer dealing in quality brand-name watches at discount prices. We fully utilise technology and operate on low profit margins, enabling us to pass on savings to you our customers - ensuring you get top brand-name watches at exceptional value.
All of our watches are 100% genuine, brand-new with their original box and papers, complete with manufacturers' serial numbers. We do not sell counterfeit, used, refurbished, defective or manufacturers' reject watches.
We source our watches through authorised dealers and distributors within the watch industry and continually work hard to buy them at the lowest possible cost. Authorised dealers are contractually bound to advertise and sell their goods at manufacturers' Recommended Retail Prices (RRP). We are not authorised dealers of any of the watches on offer and are therefore not restricted by manufacturers' set RRP.
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As you can imagine, security is paramount to us. Our website uses a secure server which uses SSL technology (Secure Sockets Layer) to make sure that all your credit or debit card transactions are completely secure. Every time we receive an order, we use fraud checking systems as well as authentication processes before we fulfil it. When you use our website, the secure server will encrypt all of the personal information you send us, including credit or debit card number and name and address. Encryption turns the information you enter into bits of code which are then securely transmitted to us over the Internet.
We gladly accept all major credit cards, debit cards and Paypal as payment for your items. For security, items can only be delivered to the account/cardholder address. As we are UK based, all prices include VAT at the prevailing rate and there are no other taxes or duties to pay.
We will not sell or share information to others. We do not store your sensitive financial information eg Credit/Debit card details. This is collected by our card processing company and not seen by us. We request information on our order form including contact and shipping information. This information is used for order, billing and verification purposes only. If we have difficulty processing an order, the contact information is used to get in touch with the customer. We take every precaution to protect our users' information against loss, misuse or alteration of your user information. When users submit sensitive information via our website, the information is protected both online and off-line.
Shipping within the UK is currently FREE of charge, no matter how many items in your order. We normally use Royal Mail Special Delivery or Recorded Delivery, which each require a signature upon delivery. If no-one is in to sign on delivery, Royal Mail will leave a card detailing that your item is to be collected from your local sorting office for you to collect at your convenience. If the product is not in stock the estimated delivery time will be displayed and we will order your item direct from our suppliers. We will normally deliver the majority of orders within 4 - 5 working days (eg excluding weekends and bank holidays) of ordering, but please allow up to 10 working days - unless otherwise stated in the product description. If this timescale is to vary then we will notify you as we learn this. Delivery times for the products displayed on the website or quoted are approximate and may be subject to change, however we DO NOT guarantee the delivery of goods within a specific time period as this may be beyond our control (eg postal couriers). Stonehouse Watches cannot be held responsible for any claims or losses incurred for late delivery. International shipping is £29.95. Some country exclusions apply.
© Copyright Stonehouse Watches 2010
Stonehouse Watches for
Baume & Mercier
, Maurice Lacroix
, Raymond Weil
, TAG Heuer