Due to the fact that we are not authorised dealers of any of the watches on offer we are not restricted by manufacturers' set Recommended Retail Prices and therefore generally do not supply the manufacturer warranty. In some circumstances Stonehouse Watches are able to provide a Worldwide authorised dealer warranty card, in which case the watch will be covered by the manufacturers stated warranty. Where the manufacturer warranty is not supplied we offer our own comprehensive 2 year warranty which is reflective of a typical manufacturer warranty.
StonehouseWatches.co.uk will, within the warranty period, repair the movement of this timepiece free of charge if such movement proves to be defective in material or workmanship under normal use. The timepiece must be in our possession prior to warranty expiration regardless of the date the defect occurred. The warranty does not cover damages caused by impact, vibrations, magnetic fields, or batteries; nor does it cover straps, bracelets, buckles, finishes, cases, dials, hands, crowns, buttons or crystals. It also does not cover damage or defects arising from normal wear; nor does it cover overhauls, maintenance, scratches, accidents, misuse or return shipping. Any alterations, service, or repair performed by any party other than StonehouseWatches.co.uk will deem the warranty null and void. Automatic watches are less precise movements than quartz watches. Both watches will need overhauls if not keeping time within predefined parameters. Calibration of watches, before the watch is due for an overhaul, may be needed on some timepieces. Damages caused to a timepiece arising from water or moisture, are not covered under the warranty. Warranties are not transferrable. Opening the back casing of the watch by uncertified watchmakers voids all warranties. We do not reimburse for any convenience fees or charges on work performed by parties other than StonehouseWatches.co.uk. Warranty service will not be performed without the return of valid Warranty Certificate along with the timepiece.
Please make sure to inspect your watch to see that it is in perfect working order before wearing or removing any tags or factory tape. All our watches are 100% brand new and should keep accurate time. Once a watch has had its tags removed or has been worn or sized we can only repair the watch if needed and send it back to you. However, we cannot accept it as a return for a refund. Improper repair or warranty service performed by someone other than Stonehouse Watches will void this warranty.
Stonehouse Watches attempts to be as accurate as reasonably possible, but does not warrant that product descriptions or other contents of this site are accurate, complete or error-free. Products shown are not to actual size and due to the variations of computer displays the image displayed on your screen could show a different shade of colour compared to the physical item. In the unlikely event that a product offered by Stonehouse Watches is not as described, your sole remedy is to promptly return it in unused and untouched condition for a refund.